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Terms of Service

Effective Date: June 1, 2026

Welcome to Asset Giant. These Terms of Service (“Terms”) are the agreement between you and us for your use of the On-Site Asset Tracker platform (the “Service”). We’ve tried to keep them clear and fair. By creating an account or using the Service, you agree to these Terms. If anything here is unclear, please email us at admin@asset-giant.com before you sign up — we’re happy to explain.

Who we are

The Service is provided by Blueworkz Ltd, a company registered in England & Wales (company number 13258077), trading as “Asset Giant,” with its registered office at 39 Crispin Field, Pitstone, Leighton Buzzard, Buckinghamshire, LU7 9BG, United Kingdom. In these Terms, “we,” “us” and “our” mean that company.

1. Your account

  • You need an account to use the Service. Please give us accurate, up-to-date information when you sign up, and keep it current.
  • You are responsible for keeping your login details safe and for activity that happens under your account. Please let us know promptly if you think someone has accessed your account without permission.
  • The Service is intended for business use, and you must be old enough to enter into a contract to use it.

2. Subscriptions, free tier and trials

  • Plans: the Service is offered on a subscription basis. Paid plans are billed in advance for each billing cycle (for example, monthly or yearly), and renew automatically until cancelled.
  • Free tier: we offer a free plan with limited features and limits. We may adjust what the free plan includes over time, and we’ll give reasonable notice of significant changes.
  • Trials: if we offer you a free trial, you can cancel before it ends to avoid being charged.
  • Price changes: we may change our prices from time to time. Any change to your recurring price will be notified to you in advance and will take effect from your next billing cycle.

3. Payments

  • Payments are handled securely by our payment provider (SureCart, using Stripe). By subscribing to a paid plan, you authorise us, through them, to charge your chosen payment method for your plan on each billing cycle.
  • If a payment fails or cannot be collected, we may suspend access to paid features until payment is made. We’ll usually try to contact you first so you can put it right.

4. Cancellation, refunds and termination

  • You can cancel any time from your billing portal. Your plan stays active until the end of the cycle you’ve already paid for, and you won’t be charged again after that. Our Refund Policy explains how refunds work.
  • We may suspend or end your access if you seriously or repeatedly break these Terms, use the Service unlawfully, or put the Service or other users at risk. Where it’s reasonable to do so, we’ll warn you first and give you a chance to fix the problem.
  • After your account ends, we handle your data as described in our Privacy Policy — including a short grace period during which you can export it.

5. Your data and content

  • Your data stays yours. The assets, photos, files and other content you add to the Service belong to you. You grant us only the permission we need to store and process that content so we can provide the Service to you.
  • You’re responsible for making sure you have the right to upload your content, and that it’s accurate and lawful.
  • We take protecting your data seriously — see our Privacy Policy for exactly how we collect, use and safeguard it.

6. Acceptable use

So the Service stays safe and reliable for everyone, you agree not to use it to break the law, to upload harmful or malicious content, to attempt to gain unauthorised access to the Service or other users’ data, or to disrupt or overload the Service. Please use it sensibly and as intended.

7. AI-powered features

  • The Service includes optional AI features that suggest asset details from photos and text. These suggestions are provided to save you time and are not guaranteed to be accurate or complete.
  • You stay in control: AI suggestions are shown for you to review, and nothing is saved until you accept it. Please check suggestions before relying on them. We’re not responsible for decisions made on the basis of AI suggestions you haven’t verified.
  • Our Privacy Policy explains exactly what information is — and is not — shared with our AI provider when you use these features.

8. Availability and changes to the Service

We work hard to keep the Service available and running well, but we can’t promise it will always be uninterrupted or error-free — occasional maintenance or downtime may be needed. We may also add, change or remove features over time to improve the Service, and we’ll give reasonable notice of significant changes that affect you.

9. Our responsibility to you

We’ll provide the Service with reasonable care and skill. Nothing in these Terms limits any liability that cannot legally be limited (for example, for death or personal injury caused by our negligence, or for fraud). Subject to that, the Service is provided on an “as is” basis, and to the extent the law allows we are not liable for indirect or unforeseeable losses, or for loss of profit, data or goodwill arising from circumstances outside our reasonable control. Because keeping your own records matters, we recommend you keep your own backups of important data. Nothing in these Terms affects the statutory rights of a consumer where they apply.

10. Governing law

These Terms are governed by the laws of England & Wales, and the courts of England & Wales will have jurisdiction over any dispute — though if you are a consumer, you may also have the right to bring proceedings in your own country.

11. Changes to these Terms

We may update these Terms from time to time. If we make a significant change, we’ll give you reasonable notice (for example by email or in the app) before it takes effect. If you keep using the Service after a change takes effect, that means you accept the updated Terms.

12. Contact us

If you have any questions about these Terms, please get in touch at admin@asset-giant.com. We’re always happy to help.