How can we help?
Two quick ways to find an answer: search the knowledge base for a guide, or ask the AI assistant below. Or browse the help topics further down.
Logged-in users can also ask our AI assistant for instant answers — about how Asset Giant works and about their own assets. Log in here to start a chat.
Getting Started
New to Asset Giant? Set up your account and add your first assets.
Core Concepts
The ideas behind how Asset Giant organises your data.
- Managing Asset Types
- Understanding Folders, Lists, and Categories
- Understanding the App Interface (Desktop Sidebar & Mobile Navigation)
- What is a 'Location' and How Should I Use It?
- Understanding Project & Client Relationships
- How Asset IDs are Generated
- User Roles: Company Admin vs. Team Member
- Understanding Plan Limits & Over-Limit Behavior
Managing Assets
Add, edit, photograph and track every individual asset.
- Moving Assets between Locations via Scan
- The Add/Edit Asset Page: An Overview
- Card Focus: Financials
- The Calendar: Planning, Booking and Reschedule by Drag
- Editing the Asset Name
- Card Focus: Notes & Description
- Calendar Feeds: See Your Bookings in Google, Outlook & Your Phone
- Using the Asset Navigator (Previous/Next Buttons)
- Card Focus: Folders & Lists
- Using AI to Fill in Asset Details
- Card Focus: Files & Documents
- Saving and Updating an Asset
- Card Focus: QR Code
- Using the Mobile Interface: Collapsing and Expanding Cards
- Card Focus: Custom Fields
- Uploading and Managing Asset Photos
- Card Focus: Activity History
- Card Focus: Core Details
- Card Focus: Actions (Delete Asset)
- Card Focus: Assignment (Location, Project, User, Client)
- Performing an Inventory Stocktake
- Card Focus: Classification (Manufacturer, Model, Serial)
- Managing Assets with Digital Checklists
- Card Focus: Classification (Categories)
Inventory & Organization
Keep a large inventory tidy with folders, lists and categories.
- Editing a List: Reordering Items and Adding Sections
- Exporting a List to PDF or CSV
- Using the Inventory Filters
- Sorting the Inventory Viewer
- Desktop Table vs. Mobile Card View
- Using Bulk Actions
- Navigating Your Inventory: Pagination Controls
- Understanding the Inventory Plan Usage Counter
- Creating and Managing Folders
- Creating and Managing Lists
CRM (Clients, Projects, Locations)
Link assets to the clients, projects and places they belong to.
QR Codes, Printing & Scanning
Create QR labels, print them, and scan assets on site.
Troubleshooting & Best Practices
Fix common issues and get the most out of Asset Giant.
Account & Settings
Manage your profile, team, preferences and plan.
Still need a hand?
If you couldn’t find the answer above, email us any time at [email protected], or send a message using the form below and we’ll get back to you by email.